[#CIB-999] "System Starting" screen never goes away on a new instance

Pulse

"System Starting" screen never goes away on a new instance

Created: 10/Mar/07 02:46 PM Updated: 04/Dec/07 07:04 AM

Component/s:

None

Affects Version/s:

1.2.18

Fix Version/s:

2.0.5, 1.2.42

Environment:

linux

Description

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Here's how I ran into this problem:

- I migrated an old Pulse instance to a new Pulse instance
- I started Pulse. The web page redirected me to http://pulsebox:8080/startup/starting.action
- I decided I really wanted a brand new install.
- I killed Pulse, removed .pulse and the database, and restarted pulse
- I refreshed my web page, which was still on "starting.action"
- Starting never seems to finish
- Navigating to http://pulsebox:8080 leads to setup/setupWizard.action page--apparently it needs an admin user.

starting.action (and all other pages) should have redirected me to setupWizard.

All

Comments

Change History

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James French - 27/Sep/07 07:45 PM

I also got something like this recently. I installed Pulse 2.02 locally (we are running 1.2.35 on the build machine), which went completely cleanly. I then uninstalled it and tried to install 1.2.37 for some local testinhg. I got a hang on the starting up. I restarted the service and managed to get to putting my license key in, but then it just hung again. In the end I had to uininstall it. Actually, if memory serves it may have just ended up with the 'page not available' notification.

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jason - 03/Oct/07 02:49 PM

Hi James,

Thanks for the details. There are a few problems around this startup redirect which we need to look at in one hit.

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jason - 04/Dec/07 03:14 AM

Fixed in change 4013.

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jason - 04/Dec/07 07:04 AM

Merged to trunk in change 4018.