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Key: CIB-766
Type: Bug Bug
Status: Resolved Resolved
Resolution: Cannot Reproduce
Priority: 3 3
Assignee: jason
Reporter: Tim Davison
Votes: 0
Watchers: 0
Operations

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Pulse

Internal error saving log configuration

Created: 18/Nov/06 08:17 AM   Updated: 04/Nov/08 08:13 PM
Component/s: Logging
Affects Version/s: 1.2.4, 1.1.22
Fix Version/s: 1.2.x

Original Estimate: Unknown Remaining Estimate: Unknown Time Spent: Unknown
Issue Links:
Related
 
This issue is related to:
CIB-1704 Enabling event logging while master i... 3 Resolved


 Description  « Hide
:: internal error ::

An internal error has occurred. Recent server error and warning messages are shown below to give further information. Please report this error to zutubi support, including details about what action you were performing and the messages shown below.
errors
11/17/06 2:14:04 PM EST (96 ms ago) failure warning count :: 1 org.mortbay.jetty.servlet.ServletHandler :: handle

/admin/logConfig!save.action:

java.lang.IllegalArgumentException: Bad level "OFF"
at java.util.logging.Level.parse(Unknown Source)
at com.zutubi.pulse.logging.LogUtils.getLevel(LogUtils.java:49)
at com.zutubi.pulse.logging.LogManager.configure(LogManager.java:117)
at com.zutubi.pulse.logging.LogManager.configure(LogManager.java:54)
at com.zutubi.pulse.logging.LogConfigurationManager.updateConfiguration(LogConfigurationManager.java:120)
at com.zutubi.pulse.web.admin.LogConfigurationAction.doSave(LogConfigurationAction.java:43)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.opensymphony.xwork.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:353)
at com.opensymphony.xwork.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:208)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:182)
at com.zutubi.pulse.xwork.interceptor.ErrorHandlingInterceptor.intercept(ErrorHandlingInterceptor.java:30)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:32)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.zutubi.pulse.xwork.interceptor.CancelWorkflowInterceptor.intercept(CancelWorkflowInterceptor.java:37)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.zutubi.pulse.xwork.interceptor.LicensedInterceptor.intercept(LicensedInterceptor.java:81)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:32)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:32)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:32)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:32)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.zutubi.pulse.xwork.interceptor.HibernateSessionInterceptor.intercept(HibernateSessionInterceptor.java:36)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:113)
at com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:202)
at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:111)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:428)
at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplicationHandler.java:830)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:264)
at org.acegisecurity.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:107)
at org.acegisecurity.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:72)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274)
at org.acegisecurity.ui.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:110)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274)
at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274)
at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274)
at org.acegisecurity.ui.basicauth.BasicProcessingFilter.doFilter(BasicProcessingFilter.java:181)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274)
at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:216)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274)
at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:148)
at org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:90)
at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplicationHandler.java:821)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplicationHandler.java:821)
at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:195)
at com.zutubi.pulse.spring.FilterWrapper.doFilter(FilterWrapper.java:46)
at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplicationHandler.java:821)
at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler.java:471)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:568)
at org.mortbay.http.HttpContext.handle(HttpContext.java:1530)
at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.java:633)
at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)
at org.mortbay.http.HttpServer.service(HttpServer.java:927)
at org.mortbay.http.HttpConnection.service(HttpConnection.java:816)
at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:983)
at org.mortbay.http.HttpConnection.handle(HttpConnection.java:833)
at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)
at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:357)
at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)
)

11/17/06 2:14:04 PM EST (101 ms ago) failure severe count :: 1 com.opensymphony.webwork.dispatcher.DispatcherUtils :: serviceAction

Could not execute action

java.lang.IllegalArgumentException: Bad level "OFF"
at java.util.logging.Level.parse(Unknown Source)
at com.zutubi.pulse.logging.LogUtils.getLevel(LogUtils.java:49)
at com.zutubi.pulse.logging.LogManager.configure(LogManager.java:117)
at com.zutubi.pulse.logging.LogManager.configure(LogManager.java:54)
at com.zutubi.pulse.logging.LogConfigurationManager.updateConfiguration(LogConfigurationManager.java:120)
at com.zutubi.pulse.web.admin.LogConfigurationAction.doSave(LogConfigurationAction.java:43)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.opensymphony.xwork.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:353)
at com.opensymphony.xwork.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:208)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:182)
at com.zutubi.pulse.xwork.interceptor.ErrorHandlingInterceptor.intercept(ErrorHandlingInterceptor.java:30)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:32)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.zutubi.pulse.xwork.interceptor.CancelWorkflowInterceptor.intercept(CancelWorkflowInterceptor.java:37)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.zutubi.pulse.xwork.interceptor.LicensedInterceptor.intercept(LicensedInterceptor.java:81)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:32)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:32)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:32)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:32)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.zutubi.pulse.xwork.interceptor.HibernateSessionInterceptor.intercept(HibernateSessionInterceptor.java:36)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:180)
at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:113)
at com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:202)
at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:111)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:428)
at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplicationHandler.java:830)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:264)
at org.acegisecurity.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:107)
at org.acegisecurity.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:72)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274)
at org.acegisecurity.ui.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:110)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274)
at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274)
at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274)
at org.acegisecurity.ui.basicauth.BasicProcessingFilter.doFilter(BasicProcessingFilter.java:181)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274)
at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:216)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274)
at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:148)
at org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:90)
at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplicationHandler.java:821)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplicationHandler.java:821)
at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:195)
at com.zutubi.pulse.spring.FilterWrapper.doFilter(FilterWrapper.java:46)
at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplicationHandler.java:821)
at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler.java:471)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:568)
at org.mortbay.http.HttpContext.handle(HttpContext.java:1530)
at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.java:633)
at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)
at org.mortbay.http.HttpServer.service(HttpServer.java:927)
at org.mortbay.http.HttpConnection.service(HttpConnection.java:816)
at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:983)
at org.mortbay.http.HttpConnection.handle(HttpConnection.java:833)
at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)
at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:357)
at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)
)

 All   Comments   Work Log   Change History      Sort Order:
[ Permlink | « Hide ]
jason - 18/Nov/06 08:55 AM
Hi Tim,

I've now had a chance to look into this, and I must admit it has me baffled. I first tried to reproduce this on both Windows and Linux, without success. Looking at the code for java.util.logging.Level has me confused further, as OFF is a built-in level that should be parsed successfully. I wonder if you could provide some further information about your environment, in particular:

- which version of Java are you using?
- which operating system is the Pulse master running on (I believe it is Linux)?

Thanks in advance.

[ Permlink | « Hide ]
Tim Davison - 20/Nov/06 03:03 PM
[build@build external]$ java --version
java version "1.4.2"
gij (GNU libgcj) version 4.1.1 20060525 (Red Hat 4.1.1-1)

Copyright (C) 2006 Free Software Foundation, Inc.
This is free software; see the source for copying conditions. There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
[build@build external]$ uname -a
Linux build 2.6.18-1.2239.fc5smp #1 SMP Fri Nov 10 13:22:44 EST 2006 i686 i686 i386 GNU/Linux
[build@build external]$

[ Permlink | « Hide ]
jason - 20/Nov/06 04:02 PM
Hi Tim,

Thanks for the information. The cause of the problem is the Java version you are using. Pulse requires Java 1.5 or higher. Additionally, the free Java installed on many Linux distributions, such as the one you are using, is both non-standard and incomplete. We recommend upgrading to the JRE distributed by Sun. You may find this solves a few issues!

[ Permlink | « Hide ]
Tim Davison - 20/Nov/06 04:13 PM
Jason,
   Sorry, I wasn't thinking for a minute. I did install the Sun JRE. In my path, the java version is 1.4.2, but I do have JAVA_HOME set:
[build@build ~]$ env | grep JAVA
JAVA_HOME=/usr/java/jre1.5.0_09
Does pulse use JAVA_HOME, or does it launch based on the path?
-tim

[ Permlink | « Hide ]
jason - 20/Nov/06 04:21 PM
Hi Tim,

Ah, no problem. Pulse should use the Java from JAVA_HOME. The best way to verify the version Pulse itself is using is to go the "agents" section, click the name of the agent (master in this case?), and go to the "info" tab. This tab should display the Java vendor and version information.

[ Permlink | « Hide ]
Tim Davison - 20/Nov/06 04:27 PM
Oh well - not a version problem. Looks like it is using 1.5.

system information
system date Monday, 20 Nov 2006
system time 16:24:31 EST
system uptime 3 days 02:01:26
java version 1.5.0_09
java vendor Sun Microsystems Inc.
java vm Java HotSpot(TM) Client VM
java runtime Java(TM) 2 Runtime Environment, Standard Edition
name build
user timezone America/New_York
operating system Linux 2.6.18-1.2239.fc5smp
total memory (MB) 68
used memory (MB) 33
free memory (MB) 35
memory usage 51 % free (gc)

[ Permlink | « Hide ]
jason - 20/Nov/06 04:39 PM
Hi Tim,

OK, everything looks good there, returning me to my previously baffled state :). I wonder if you are able to reproduce this problem consistently? I have been trying without luck to reproduce it by changing the logging configuration, but this has worked fine for me. I have been using Sun JDK 1.5.0_08, not _09, so on the off chance that something has changed I will download _09 and try against that. However, I expect that to work as the level OFF that we are using is standard (as mentioned above). Any further information about what you were doind at the time/how easy this is for you to reproduce would be greatly appreciated. Thanks for your patience.

[ Permlink | « Hide ]
Tim Davison - 20/Nov/06 04:50 PM
I haven't been able to reproduce it myself. It didn't feel like I was doing anything strange at the time, maybe some build were running? I just pounded on that button and I can't get it to happen again. sorry.

[ Permlink | « Hide ]
jason - 20/Nov/06 05:11 PM
Hi Tim,

OK, thanks for trying that out for me. For now I will reschedule this bug outside of the current roadmap (since it no longer appears to be affecting you), and we will see if any further information comes to light over time. Thanks again for your help.

[ Permlink | « Hide ]
Daniel Ostermeier - 29/Apr/08 10:54 AM
Marking is as can not reproduce to clean this issue up. If we see it happen again, we can re-open this issue.


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